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Knowledge Management × Analytics & Reporting

Guidez + Confluence Analytics: The Complete Onboarding Impact Picture

Every Guidez event — tour completions, checklist milestones, NPS scores, AI Guide conversations — flows into Confluence, letting you measure the full impact of your onboarding on activation rates, retention, and revenue.

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Analytics & Reporting for Knowledge Management

Why combine Guidez Analytics & Reporting with Confluence?

Connecting all Guidez events to Confluence gives your team the complete onboarding data picture — not just individual tour completions, but the full behavioral context of how users move from signup to activation to retention.

See onboarding's full impact — activation, retention, and revenue — in one place.

Integration Details
Connection typeOAuth (Atlassian)
CategoryKnowledge Management
FeatureAnalytics & Reporting
Setup time<5 minutes
CostIncluded on paid plans
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Analytics & Reporting Events

Analytics & Reporting events that flow to Confluence

Guidez Event Action in Confluence Field / Property
AI Guide question asked Confluence page search triggered Query sent to Confluence search API
tour_step tooltip Link to related Confluence page Contextual "Read more" link
nps comment (docs gap) Auto-create Confluence stub page Suggested page title from comment
ai_question (no answer) Content gap flagged in Confluence Unanswered query logged
checklist_item Contextual Confluence link in step Page linked per checklist item
feature_adopted Advanced docs suggested Feature-specific Confluence page
banner_click (learn more) Deep-link to Confluence page Banner links to exact Confluence article
Use Cases

What you can do with Guidez Analytics & Reporting + Confluence

📊

Complete onboarding event library

All Guidez events — tour lifecycle, checklist progress, NPS scores, AI Guide questions, banner clicks — appear in Confluence as first-class data, giving your Knowledge Management team the full picture of user onboarding behavior.

📈

Onboarding performance over time

Track how your onboarding metrics improve over time in Confluence — activation rate trends, time-to-value reduction, NPS trajectory — as you iterate on your flows and build new tours.

🎯

Segment-specific onboarding analysis

Break down all Guidez metrics by user segment in Confluence — plan tier, company size, role, geography — to understand which personas activate fastest and where to focus your onboarding investment.

Setup Guide

How to connect Guidez Analytics & Reporting to Confluence

1

Connect Guidez to your analytics tool

Enter your API key or complete OAuth in Guidez Settings → Integrations. All event types begin flowing to your tool immediately.

2

Events appear in your workspace

Tour, checklist, NPS, banner, and AI Guide events all appear as first-class events in your connected analytics tool — ready for funnels, cohorts, and reports.

3

Build your onboarding dashboard

Create the reports and dashboards that matter: activation funnel, time-to-value distribution, NPS by segment, feature adoption by cohort.

4

Share insights across your team

Share onboarding reports with PMs, CS leads, and growth teams — giving everyone visibility into the metrics that drive activation and retention.

FAQ

Guidez Analytics & Reporting + Confluence: FAQs

All Guidez events flow to Confluence: tour_started, tour_step_viewed, tour_completed, tour_abandoned, checklist_item_completed, checklist_completed, nps_submitted, banner_seen, banner_clicked, feature_adopted, ai_question_asked, and milestone_reached. Each event includes user context, plan, and company properties.
Yes. With Guidez events in Confluence, you can build end-to-end activation funnels: signup → tour_started → tour_completed → your core activation event → Day-7 retention. This is typically the most valuable analysis Guidez data enables.
Guidez can sync user properties to Confluence: onboarding_status, checklist_pct, nps_score, nps_label, activation_date, and tours_completed_count. These properties persist on user profiles and are available in all segmentation and cohort analyses.
Yes. Any Guidez event can be used as a conversion event in Confluence experiments. A common setup: run two onboarding tour variants in Guidez, include a variant property on each event, and measure which variant drives higher activation and retention in Confluence.
No. All integrations including Confluence are included on paid Guidez plans at no additional cost. You can connect Confluence and start receiving all Guidez events in under 5 minutes.

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