Trusted by 1,200+ SaaS teams worldwide
Trusted by 1,200+ SaaS teams worldwide
Know where you stand. Teams that invest in structured onboarding consistently outperform on every retention metric that matters.
Benchmark ranges from Mixpanel, Amplitude, and OpenView SaaS industry reports. Guidez figures based on customer-reported outcomes.
Stop duct-taping six tools together. Guidez has every onboarding primitive you need — including ones your current tools don't have.
Describe your product in one sentence. Guidez AI writes every step — copy, selectors, logic — in seconds. Edit and publish. It's the fastest path from idea to live tour in the industry.
Persistent progress bars that drive users to every activation milestone. Checklists alone have been shown to improve week-1 retention by up to 22% in SaaS products.
A trained AI widget embedded in your product that answers user questions 24/7, suggests tours automatically, and deflects support tickets before they're created. No other onboarding tool offers this.
Announce new features, alert specific segments, or nudge trial users toward conversion — with full targeting by plan, role, page, or any user attribute. No deploy needed.
See exactly where users drop off, which steps complete, which flows drive the most retention — and which aren't worth keeping. Data-first iteration, not gut-feel guessing.
Collect feedback at the right moment with in-app NPS, CSAT, and custom microsurveys. Sync scores to HubSpot, Salesforce, or Slack automatically. Close the feedback loop without leaving your product.
Install once. Build forever. Your team ships onboarding flows independently — no dev tickets, no waiting.
Copy and paste a single JS tag into your <head>, or install via npm, Google Tag Manager, or Segment. Under 8kb async — zero performance impact.
No other onboarding tool lets you build this fast. Type what you want in natural language — AI generates the full tour with steps, copy, and element targeting. Or use the Chrome extension to click directly on your live product UI.
Publish to a specific audience segment with one click. Show the right flow to the right user at exactly the right moment — based on plan, role, page, company size, or any custom attribute.
Ship onboarding experiments without waiting on engineering. A/B test flows. See activation impact in real time. Own the user journey end-to-end.
Built for PMs →Reduce onboarding calls. Build self-serve guides that answer questions before they're asked. Get notified when users need intervention before they churn.
Built for CS →Run onboarding experiments faster than any engineering team. Build in-app upgrade nudges, feature discovery flows, and re-engagement campaigns — independently.
Built for Growth →Don't have a CS team yet? Let Guidez be your always-on onboarding specialist. Free plan covers your first 5,000 sessions — start getting users to value without hiring.
See free plan →"We had a 9% trial-to-paid rate. After deploying Guidez onboarding tours and a checklist, we hit 26% — in 6 weeks. Our sales team thought we'd hired 5 new SDRs."
"Developer docs alone weren't cutting it. Guidez let us build contextual tooltips and an AI Guide that answered 'how do I…' questions right inside the product. Support ticket volume dropped 44%."
"Our product has 200+ features. New admins were lost. Guidez checklists + role-based tours reduced our average onboarding call from 90 minutes to under 20 — and our NPS went from 31 to 58."
User onboarding software helps SaaS companies guide new users to their first value moment using interactive tours, checklists, tooltips, and AI assistance. It matters because 40–60% of SaaS trial users never return after day 1, and the majority of churn happens before users ever reach activation. Structured onboarding is the highest-ROI lever available to most SaaS teams.
Guidez is the only platform with AI tour generation (describe in plain language → AI builds the tour), a built-in AI Guide chat assistant, and a Chrome extension click-builder. Pricing starts free vs Appcues at $249/mo, Pendo at $2,000+/mo, and WalkMe at enterprise-only. See our full comparison pages.
Only for the initial one-line snippet install, which takes about 15 minutes. After that, product managers, customer success, and growth teams build, publish, and iterate on flows completely independently. No code, no design tools, no dev tickets.
Most teams see measurable improvements in activation rate within 2–4 weeks of publishing their first flow. The fastest results come from teams that deploy a combination of a guided tour, a checklist, and a contextual tooltip — the compound effect drives significantly higher completion rates.
Guidez has 20+ native integrations: Salesforce, HubSpot, Segment, Amplitude, Mixpanel, PostHog, Intercom, Zendesk, Slack, Jira, Confluence, Google Tag Manager, Zapier, Calendly, and more. Tour events and NPS scores sync automatically — no middleware needed. See all integrations →
Guidez uses session-based pricing — no per-MAU traps that punish you for growing. Free plan covers 5,000 sessions/mo. Starter ($99/mo) covers 50,000 sessions. Growth ($199/mo) covers 100,000 sessions. Business ($299/mo) covers 200,000 sessions with advanced features and priority support. See full pricing →
Yes. Guidez's segmentation engine lets you show different tours, checklists, banners, and guidance based on any user attribute — plan, role, company size, geographic region, custom properties, or behavioral signals. Enterprise admins see a different flow than trial users; power users see different guidance than new signups.
Guidez never hard-blocks your users. If you exceed your plan's session limit, you'll receive a notification and can upgrade before the next billing cycle. Your flows continue running — we don't cut off your users mid-onboarding.