Native

Team Communication Integration

OAuth — 2-min setup

Guidez
+ Slack. Real-Time Onboarding Alerts Where Your Team Already Works.

Get Slack notifications the moment a user completes onboarding, submits an NPS score, abandons a critical flow, or hits an activation milestone — with full user context so your team can act immediately.

Connect Slack Free All Integrations

OAuth setup · Included on Starter and above · No extra cost

Event Sync

Every product event flows to Slack automatically

Pre-mapped events with sensible defaults. Change any mapping in seconds from your Guidez dashboard.

Guidez Event	Slack Action	Property Updated	Triggers Automation
tour_completed	Slack message → #onboarding-wins channel	User name, tour name, plan, company	Yes
tour_abandoned	Slack alert → #at-risk-users channel	User, last step reached, account value	Yes
nps_submitted (≤6)	Urgent Slack DM to assigned CSM	NPS score, comment, user context	Yes
nps_submitted (9-10)	Promoter alert → #wins channel	Score, comment for testimonial	Yes
checklist_completed	Activation celebration in Slack	User, account, time-to-activate	Yes
milestone_reached	Milestone notification per config	Milestone name, user, company	Optional
feature_adopted	Feature adoption digest (daily)	Feature name, adoption rate	Optional
banner_clicked (upgrade CTA)	Sales alert → #upgrade-signals	User, plan, upgrade CTA clicked	Yes

Use Cases

What Guidez + Slack makes possible

🎉

Celebrate Every Activation Win

Post to a #wins channel every time a user completes onboarding — with their name, plan, and company. Small team energy, big visibility across CS, sales, and product.

🚨

At-Risk Alerts Before Churn Happens

Get an immediate Slack alert when a user abandons a critical flow — with their account value and the exact step they dropped off. Act in minutes, not days.

💰

Upgrade Signal Alerts for Sales

When a trial user clicks an upgrade CTA in Guidez, your sales team gets an instant Slack notification with user context. Strike at peak intent, not a week later.

😤

Detractor Alerts to the Right Person

NPS scores below 7 trigger a direct Slack message to the assigned CSM — not a generic channel notification. The right person gets the signal immediately, not buried in noise.

Automations to Build

Automation templates powered by Guidez events

🎉

Wins

Onboarding completions → #wins channel

Trigger: tour_completed / checklist_completed

Action: Post formatted Slack message with user + account context

🚨

Risk

Abandoned tour → instant CSM alert

Trigger: tour_abandoned on high-value account

Action: Slack DM to assigned CSM + #at-risk channel post

💰

Revenue

Upgrade CTA clicked → sales team ping

Trigger: banner_clicked with upgrade_intent=true

Action: Slack message to #upgrade-signals with user details

Setup Guide

Connect Slack in minutes. No developers.

Open Settings → Integrations → Slack

Navigate to your Guidez dashboard. The integration lives in Settings → Integrations. Click Connect next to Slack.

Authorize via OAuth — no manual API key hunting

You'll be redirected to complete OAuth authorization. Select your account and grant the requested permissions. Redirected back to Guidez instantly.

Choose which events sync — defaults pre-configured. Send a test event.

Events are pre-mapped with sensible defaults. Toggle on the ones you want, configure optional filters, and send a test event — live data appears in Slack within seconds.

FAQ

Integration questions answered

Which Slack channels can Guidez send notifications to?

Any Slack channel in your workspace. You can configure different event types to go to different channels — tour completions to #wins, at-risk alerts to #churn-prevention, upgrade signals to #sales-alerts.

Can I configure which events trigger Slack notifications?

Yes. You choose exactly which events send Slack messages, to which channel, and optionally with conditional filters (e.g., only alert for accounts above $500 MRR).

Can Guidez send direct messages to specific team members?

Yes. For events like NPS detractor submissions, you can configure Guidez to DM the assigned CSM directly rather than posting to a channel.

Does the integration cost extra?

No. Included on all paid Guidez plans at no additional cost.

Does Guidez require Slack admin approval?

Yes — the initial OAuth connection requires a Slack admin to approve the Guidez app for your workspace. After that, any team member can configure notification channels.

Connect Guidez to Slack in minutes.

Start free. Link Slack in the same session. Your team gets real-time product intelligence without leaving Slack.

Start Free & Connect Slack All Integrations

Free forever · OAuth setup · Included on all Starter+ plans

Guidez+ Slack. Real-Time Onboarding Alerts Where Your Team Already Works.