The AI Guide generates rich intent data with every conversation. Syncing that data to Google Analytics 4 means your Web Analytics team can see user research patterns, knowledge gaps, and escalation signals where they already work.
Train your AI on your docs — then sync every conversation to your stack.
AI question categories (feature, pricing, integration, troubleshooting) flow to Google Analytics 4 as intent signals — your Web Analytics team sees what each user is researching without analyzing conversation logs manually.
Track answer quality, escalation rate, and user satisfaction ratings in Google Analytics 4 — understanding how well the AI Guide is performing and where its knowledge base needs improvement.
Questions the AI Guide couldn't answer become data in Google Analytics 4 — helping you prioritize documentation improvements that will reduce future support volume and improve AI accuracy.
Set up your AI Guide in Guidez Settings → AI Assistant. Connect your knowledge base, set the identity and appearance, and publish the widget to your product.
Link your tool in Guidez Settings → Integrations. AI Guide conversation events will flow when users interact with the widget.
When a user asks the AI Guide a question, Guidez processes it, responds using your knowledge base, and fires events for the question, response, and outcome.
ai_question_asked, answer_rated, and escalation events flow to your connected tool — revealing user intent, knowledge gaps, and support needs in real time.
Related integrations
