From first signup to power user — Guidez guides your customers through every critical milestone.
Guide merchants through domain, branding, timezone, and tax configuration with a checklist that shows exactly how far they've come and what's left.
Walk merchants through their first product creation — images, variants, pricing, inventory — with contextual tooltips that reduce errors and increase listing quality.
Payment setup is the #1 abandonment point in eCommerce SaaS. Guidez provides step-by-step guidance through Stripe, PayPal, or custom gateway configuration.
Guide merchants through shipping zone configuration, carrier rate setup, and fulfillment integration — critical steps often left incomplete that prevent merchants from launching.
Surface the most impactful customization features at the right moment — after setup, not during — with contextual tours that celebrate the store coming to life.
Drive merchants to their analytics dashboard after their first sale — showing them conversion rates, traffic sources, and revenue data that creates the "this is working" moment.
Guide merchants to high-value app integrations (email marketing, SEO, loyalty) that dramatically increase platform stickiness and LTV.
"How do I add a custom domain?" "Why isn't my payment gateway working?" Guidez's AI Guide answers these 24/7 — reducing support load and keeping merchants moving forward.
Guidez runs as a UI overlay on your existing application — it does not store, process, or transmit sensitive user data. Here's what that means for eCommerce SaaS deployments:
The first sale. Merchants who make their first sale within 7 days of signup have dramatically higher long-term retention rates. Everything in eCommerce SaaS onboarding should be optimized to reach that milestone.
Guidez drives merchants to activation (first sale) faster by guiding them through setup steps they commonly abandon — payment configuration, shipping setup, and product listing. Each completed step significantly increases the probability of a first sale.
Yes. Pass merchant attributes (plan, merchant_type, industry) via identify() and Guidez automatically shows the right setup flow for each merchant type.
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