Simple, transparent pricing

Start Free. Scale When
You're Ready.

No hidden fees, no per-seat traps, no surprise bills. Just honest pricing that grows with you.

Monthly Yearly Save 17%
Hobby
$0 /mo

For testing and side projects. Up to 50 MAU, no credit card needed.

Get Started Free
  • Unlimited content & tours
  • 50 MAU / month
  • 1 team member
  • 1 environment
  • 1 year data retention
  • 100 API req/min
  • Community support
Starter
$99 /mo

For small teams ready to activate users at scale with AI.

Get Started
  • Everything in Hobby, plus:
  • 2,500 MAU / month
  • Guidez AI assistant included
  • 3 team members
  • 2 environments
  • 3 years data retention
  • 500 API req/min
  • Email support
Most Popular
Growth
$179 /mo

For growing teams scaling onboarding beyond 2,500 MAU.

Get Started
  • Everything in Starter, plus:
  • 5,000 MAU / month
  • 10 team members
  • Guidez AI assistant included
  • Remove Guidez branding
  • 3 environments
  • Live chat + priority support
Business
$299 /mo
Billed monthly — or save 17% annually

Scale to as many MAU as you need. Price adjusts with your usage.

Monthly Active Users 7,500
7.5k 15k 30k 50k 75k 100k 100k+
$0.040 / MAU
Get Started
  • Everything in Growth, plus:
  • 7,500 MAU / month
  • Unlimited team members
  • Unlimited environments
  • 7 years data retention
  • 3,000 API req/min
  • Concierge + full support
No credit card required Cancel anytime Up and running in 5 minutes SOC 2 & GDPR compliant

Compare All Plans

Every Feature, Side by Side.

Hobby
Free
Starter
$99/mo
Growth
$179/mo
Popular
Business
from $299/mo
Usage
End users Unlimited Unlimited Unlimited Unlimited
MAU / month 50 2,500 5,000 7.5k – 100k+
Data retention 1 year 3 years 5 years 7 years
Environments 1 2 3 Unlimited
API rate limit (req/min) 100 500 1,000 3,000
Content
Product Tours
Checklists
NPS & Microsurveys
Banners & Tooltips
Remove Guidez branding - -
Guidez AI
AI-powered end-user assistant - -
Auto knowledge-base crawling - -
On-demand tour generation - -
Team
Team members 1 3 10 Unlimited
Multiple projects
Features
Custom theming & CSS
Segmented flow triggering
Version history
Company profiles & events
Localization (coming soon)
Support
Community support
Email support -
Live chat support - -
Priority support - -
Concierge support - - -
Get Started Get Started Get Started Get Started
Got Questions?

Frequently Asked Questions

Everything you need to know about Guidez pricing and plans.

What Counts as an MAU?

A Monthly Active User (MAU) is any unique user who sees at least one Guidez element in a calendar month. The same user can trigger many tours and still count as one MAU. Counts reset on the 1st of each month UTC.

Can I Switch Plans Anytime?

Yes. You can upgrade or downgrade at any time from within your dashboard. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your billing cycle.

Is There a Free Plan?

Yes. The Hobby plan is completely free, forever. No credit card required, no time limit. You get up to 50 MAU per month and full access to core tour features. It is designed for testing and side projects. When you are ready to go to production, upgrading to Starter takes one click.

What Happens If I Exceed My MAU Limit?

We send you an email at 80% of your MAU limit so you have time to upgrade. Tours will continue showing to your users and you will not be charged any overage fees. We ask you to upgrade to the next plan by month end.

Do You Offer Discounts for Startups or Nonprofits?

Yes. We offer a 50% discount for qualifying early-stage startups (under $1M ARR) and registered nonprofits. Reach out to us at hello@guidez.io with your details.

What Payment Methods Do You Accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. For annual Business plans, we also offer bank transfer and invoice billing on request.

Is Guidez SOC 2 and GDPR Compliant?

Yes. Guidez is SOC 2 Type II certified and fully GDPR compliant. Your user data stays in your region and is never used for any purpose other than powering your tours.

Still have questions?
Our team replies within a few hours on business days.
Email Us
What teams are saying

Loved by Product Teams
at Every Stage.

From solo founders to enterprise growth teams, Guidez helps real people ship better onboarding.

"We cut our activation time by 40% in the first month. The AI tour builder wrote better copy than our own team. I honestly expected it to be gimmicky, but it's the real deal."

Chloe M.
Chloe M.
Head of Product
Slack

"Set up in under an hour, first tour live the same day. Our support tickets dropped 28% within two weeks. This is exactly what the onboarding category needed."

Marcus T.
Marcus T.
VP of Growth
Segment

"Guidez replaced a custom-built onboarding flow that took 3 sprints to build. Now I can iterate in minutes. The analytics alone are worth the price of admission."

Sarah K.
Sarah K.
Onboarding Lead
Intercom

"We were skeptical of yet another onboarding tool. Guidez earned it. Users who see a tour are 2x more likely to hit their first value moment within 7 days."

Daniel K.
Daniel K.
Director of CS
Amplitude

"Our PM team can now ship onboarding changes without filing a single engineering ticket. That alone has saved us weeks per quarter. Guidez is just part of how we work now."

Priya N.
Priya N.
Product Manager
Mixpanel

"Switched from a competitor at 3x the cost. Guidez's AI drafts flows that actually make sense contextually. I've stopped dreading onboarding launches."

James R.
James R.
Head of Growth
Zendesk
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