Simple, usage-based pricing

Start Free. Pay Only
for What You Use.

Hobby is free forever. Upgrade to Pro at $79/mo — includes 2,500 MAU, then just $0.01 per additional user. No surprises, no seat fees, no annual lock-in.

No credit card required on Hobby  ·  Cancel Pro anytime  ·  Tours never stop running
Hobby
$0 /mo

For testing and side projects. Up to 100 MAU, no credit card needed. Free forever.

Get started free
  • 100 MAU / month A Monthly Active User is any unique user who sees at least one Guidez element. Counts reset on the 1st of each month UTC.
  • Unlimited product tours Step-by-step guided flows that spotlight elements and walk users through your product. No cap on how many tours you create.
  • Checklists & banners Onboarding checklists show users their next steps. Announcement banners highlight features or updates across your entire app — both unlimited.
  • NPS surveys Run Net Promoter Score surveys in-app, triggered by events or time. Capture user sentiment and route detractors to your support team.
  • Custom theming Set your brand colors, fonts, and border radius. Tours look native to your product — not like a generic third-party overlay.
  • Targeting & segmentation Show flows to specific users based on URL pattern, custom attributes, or event history. Combine conditions with AND/OR logic — no code required.
  • 1 team member Solo use on Hobby. Upgrade to Pro for unlimited seats — invite your full product, marketing, and CS team at no extra cost.
  • 1 environment One workspace (typically production). Pro unlocks unlimited environments so you can test tours in staging or QA before going live.
  • Community support Access our community forum and public documentation. Pro upgrades to direct priority email support with a 1 business day SLA.
Most Popular
Pro
$79 /mo

2,500 MAU included. Extra usage billed at $0.01 per MAU — only pay for what you use.

Get started with Pro
  • Everything in Hobby, plus:
  • 2,500 MAU included 2,500 MAU are bundled every month. Extra MAU above that threshold billed at $0.01 each — tours never stop running.
  • Overage at $0.01 / MAU Calculated on the 1st of each month for prior month's usage. Added as a line item to your next Stripe invoice. Linear, no tier jumps.
  • Unlimited team members Invite your entire product, design, CS, and marketing team. No per-seat pricing, ever — add as many collaborators as you need.
  • Unlimited environments Separate workspaces for production, staging, and QA. Publish and test independently across all environments at no extra cost.
  • A/B testing & experiments Run controlled experiments on different tour variants. Measure completion rates, drop-off, and engagement to find what converts best.
  • Event-based triggers Launch tours when users complete specific in-app actions — not just on page load. Trigger on button clicks, form submits, API events, and more.
  • Guidez AI assistant Embed an AI chat widget that answers user questions using your help content, triggers relevant tours on demand, and can autonomously build and launch new tours based on what users ask.
  • Auto knowledge-base crawl Guidez automatically crawls your docs, blog, and help center (up to 150 pages) so the AI assistant always has accurate, up-to-date answers.
  • Chrome extension (AI builder) Describe a tour in plain English and the AI generates steps, element selectors, and copy in seconds — works on any web app.
  • Remove Guidez branding The "Powered by Guidez" badge is hidden from your end users. Your tours look 100% native to your product.
  • 20+ integrations Connect Slack, HubSpot, Salesforce, Amplitude, Mixpanel, Segment, Intercom, Zendesk, Jira, Google Tag Manager, Zapier, and more.
  • Webhooks & API access Push real-time events (tour started, step completed, NPS score) to any endpoint. Full REST + GraphQL API for programmatic management.
  • Analytics & funnel tracking Completion rates, step-level drop-off, and engagement across all flows. 3 years of historical data retained for long-term trend analysis.
  • Priority email support Direct email support with a 1 business day response guarantee from our team. No bots, no community forum queues.

Everything you need,
on both plans.

Hobby gets you started. Pro unlocks scale and removes limits.

Hobby Pro
Usage
Monthly Active Users (MAU) 100 2,500 + $0.01/MAU
Overage billing — Monthly invoice item
Content
Product tours
Checklists & banners
NPS surveys
Team & Workspaces
Team members 1 Unlimited
Environments 1 Unlimited
AI & Integrations
AI Guide end-user assistant —
Auto knowledge-base crawling —
Integrations (Slack, HubSpot, etc.)
Branding & Support
Remove Guidez branding —
Community support
Priority email support —
Usage calculator

What will my bill be?

Pro is $79/mo for up to 2,500 MAU. Drag to see your exact cost.

2,500 MAU
10025k50k100k MAU
✓ Within included 2,500 MAU — no overage
Pro base (2,500 MAU included) $79.00
Monthly total
$79
$948 / year

Overage billed in arrears on the 1st of each month. Tours never stop mid-month.

Start free, upgrade when ready
Got Questions?

Frequently Asked Questions

Everything you need to know about Guidez pricing.

What Counts as an MAU?

A Monthly Active User (MAU) is any unique user who sees at least one Guidez element in a calendar month. The same user can trigger many tours and still count as one MAU. Counts reset on the 1st of each month UTC.

How Does Overage Billing Work?

Pro includes 2,500 MAU per month. On the 1st of each month, Guidez calculates your previous month's MAU. If you exceeded 2,500, the overage is charged at $0.01 per additional MAU and added as a line item to your next Stripe invoice. Your tours never stop running — you are simply billed for actual usage after the fact.

Is There a Free Plan?

Yes. The Hobby plan is completely free, forever. No credit card required, no time limit. You get up to 100 MAU per month and full access to all core tour features. When you are ready to scale, upgrading to Pro takes one click from your billing settings.

Can I Cancel or Downgrade Anytime?

Yes. Cancel or downgrade anytime from within your dashboard — no contracts, no lock-in. If you cancel, Pro remains active until the end of the billing period. After that your account reverts to the Hobby plan (100 MAU limit).

Do You Offer Discounts for Startups or Nonprofits?

Yes. We offer a 15% discount for qualifying early-stage startups (under $1M ARR) and registered nonprofits. Reach out to us at hello@guidez.io with your details.

What Payment Methods Do You Accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. A card on file is required for Pro, since Pro uses usage-based billing with monthly overage invoicing.

Is Guidez SOC 2 and GDPR Compliant?

Yes. Guidez is SOC 2 Type II certified and fully GDPR compliant. Your user data stays in your region and is never used for any purpose other than powering your tours.

Still have questions?
Our team replies within a few hours on business days.
Email Us
What teams are saying

Loved by Product Teams
at Every Stage.

From solo founders to enterprise growth teams, Guidez helps real people ship better onboarding.

"We cut our activation time by 40% in the first month. The AI tour builder wrote better copy than our own team. I honestly expected it to be gimmicky, but it's the real deal."

Chloe M.
Chloe M.
Head of Product
Slack

"Set up in under an hour, first tour live the same day. Our support tickets dropped 28% within two weeks. This is exactly what the onboarding category needed."

Marcus T.
Marcus T.
VP of Growth
Segment

"Guidez replaced a custom-built onboarding flow that took 3 sprints to build. Now I can iterate in minutes. The analytics alone are worth the price of admission."

Sarah K.
Sarah K.
Onboarding Lead
Intercom

"We were skeptical of yet another onboarding tool. Guidez earned it. Users who see a tour are 2x more likely to hit their first value moment within 7 days."

Daniel K.
Daniel K.
Director of CS
Amplitude

"Our PM team can now ship onboarding changes without filing a single engineering ticket. That alone has saved us weeks per quarter. Guidez is just part of how we work now."

Priya N.
Priya N.
Product Manager
Mixpanel

"The usage-based pricing means I started for free, proved the ROI, then upgraded. No board approval needed, no procurement. Just results from day one."

James R.
James R.
Founder
PostHog

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