Solutions / Product Feedback
Product Feedback

Collect Feedback
Where Users Actually Are.

Email surveys get ignored. Intercept studies take weeks. Guidez puts micro-surveys and NPS scores directly inside your product, in context, and returns 7x more responses than any email campaign.

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7.2x
more responses vs email
4,000+
data points per month avg
28%
faster roadmap validation
Guidez product feedback
The Problem

Why Teams Struggle With Get Product Feedback.

These are the obstacles holding back your product growth right now.

🔇

You're building without real user data

Product decisions based on Slack opinions and the loudest customers are the leading cause of roadmap regret.

📧

Email surveys get 8% response rates

By the time a user opens your survey email, they've forgotten the context of what you're asking about.

⏰

Feedback collection is slow and manual

Scheduling research sessions, sending survey links, and compiling results eats weeks of time you don't have.

NPS & CSAT

Run NPS and CSAT Inside Your Product, Not From Your Inbox.

Show NPS surveys at the right moment in the user lifecycle, not on a fixed 90-day email schedule. Catch promoters while they're happy and detractors before they churn.

Lifecycle-Triggered NPS
Fire your NPS survey after a user completes onboarding, reaches a usage milestone, or closes a support ticket.
Follow-Up Microsurvey
A single follow-up question after the score captures the "why" behind every rating automatically.
Segment Scores by Plan and Role
Compare NPS between your free and paid users, or between admins and end-users, in one dashboard.
Guidez NPS survey
Microsurveys

Ask Exactly the Right Question at the Right Moment.

A 1-question microsurvey triggered after a specific workflow gets a 60-70% response rate. Ask about new features, onboarding friction, or anything else tied to what the user just did.

1-Question In-App Surveys
Multiple choice, star rating, free text, or emoji reactions. Works on any page, any trigger.
Feature Validation Surveys
Show a brief survey to users who just used a new feature: "Was this helpful?" with a free-text follow-up.
Export to Your Data Stack
Push every survey response to Segment, Amplitude, HubSpot, or your data warehouse in real time.
Guidez microsurvey
7.2x
more responses vs email surveys
4,000+
data points collected per month on avg
28%
faster time to roadmap decision

"We replaced our quarterly email NPS with a Guidez in-app survey. Response rate went from 11% to 64%. We now have real signal on every roadmap bet."

Priya Nair
Priya Nair
Head of Product, Cloudform

The Guidez Features Behind Get Product Feedback.

Everything you need is already included in every plan.

NPS & Microsurveys Analytics Guidez AI Product Tours

Start Collecting Better Product Feedback Today.

Your first NPS survey live in 10 minutes. No engineers.

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FAQ

Frequently asked questions about product feedback

In-app product feedback software collects user sentiment, feature requests, and satisfaction scores directly inside your product — reaching users at peak context when their experience is fresh. Guidez supports NPS, CSAT, CES, and custom microsurveys, all triggered at the right product moment.
In-app surveys reach users when they're actively engaged with your product — so responses reflect real, in-context experience. Email surveys are answered hours or days later, when the experience is less fresh. In-app response rates are typically 3-5× higher than email.
When a user submits a negative NPS score or a specific type of feedback, Guidez can automatically: create a Jira issue with full context (user plan, company, comment), alert the assigned CSM in Slack, and sync the score to HubSpot for the account owner. Closing the feedback loop is automated, not manual.
Yes. Target surveys by plan tier, role, usage frequency, days since signup, or any custom attribute. Show power users different questions than new users; trigger CSAT after specific feature use; avoid surveying users who were recently contacted by support.
Guidez connects feedback and onboarding in a single view: see a user's NPS score alongside their onboarding checklist completion percentage and tour history. Users who submitted low NPS and haven't completed onboarding are highest priority for CS intervention.