Identify catalog size (small, medium, large) and preferred import method (manual, CSV, API, platform migration) to route merchants to the right setup tour.
CSV import tours walk merchants through file formatting, field mapping, and error resolution. Manual entry tours guide through the product form with optimization tips at each field.
Contextual tours for variant configuration (size, color, material) and inventory tracking — the most error-prone steps in product catalog setup.
A listing quality checklist highlights incomplete items (missing photos, thin descriptions, no pricing) and tours merchants through optimization for each.
Step-by-step guidance through CSV product import — column mapping, required fields, common error resolution — reducing failed imports and re-import support tickets.
Guided tour through size/color/material variant setup — explaining variant pricing, inventory tracking, and image assignment for each variant combination.
In-app guidance on image requirements, alt text for SEO, and multi-image upload — with contextual tips on what high-converting product images include.
A checklist scores each listing on SEO completeness — title keywords, description length, category tags, and image alt text — guiding merchants to optimize each factor.
Describe your product catalog setup flow in plain English — AI builds every step, copy, and selector in seconds. No engineers needed.
Persistent checklists track every milestone in your product catalog setup — with completion events that sync to HubSpot, Salesforce, and Slack automatically.
Show the right flow to the right user based on role, plan, company, or any custom attribute. eCommerce & Retail SaaS-specific targeting rules built in.
A trained AI chat widget answers user questions 24/7 about your product catalog setup — deflecting support tickets at the moments of highest friction.
Targeted banners and tooltips appear at exactly the right moment during product catalog setup — contextual, non-disruptive, and trackable.
Step completion rates, drop-off points, and time-to-activation for every stage of your product catalog setup — actionable data in a single dashboard.
Other eCommerce & Retail SaaS workflows