NPS & Microsurveys

Capture Real Feedback
at the Perfect Moment.

Embed NPS, CSAT, and custom microsurveys at exactly the right moment in your product. High response rates, actionable insights, and zero developer time.

Create Your First Survey View Pricing
Why Surveys

Real Feedback.
Real Decisions.

Cold email surveys get 2% response rates. In-app surveys triggered at the right moment get 8–15x more responses — from users who actually have an opinion.

Capture at Peak Moments

Ask users how they feel right after a key action — not days later in a cold email nobody opens. In-context timing drives 8–15x higher response rates.

NPS, CSAT, and Custom Flows

One-click NPS scores, open-text follow-ups, multi-step branching surveys — all in one builder with zero developer involvement.

Segment Every Response

Break down NPS by plan, cohort, or any custom attribute. Know exactly which users love you, which are neutral, and which are about to churn.

Every Survey Type You Need.

From one-click NPS to multi-question custom flows.

📌
NPS
Net Promoter Score. 0-10 scale with optional follow-up for promoters and detractors.
⭐
CSAT
Customer satisfaction. Star ratings, thumbs up/down, or emoji scale. Your pick.
🎯
PMF Survey
Product-market fit survey with branching logic for "very disappointed" responses.
🧐
Microsurvey
1-3 targeted questions triggered at a specific moment. High response rate, minimal friction.
📃
Long-Form
Multi-step surveys with text, multiple choice, rating, and slider question types.
Trigger Logic

Trigger Surveys at Exactly the Right Moment.

Ask for feedback after a feature is used, after tour completion, after X days in the product, or after a specific action. Context-driven surveys get 3x the response rates of email surveys.

Event-Based Triggers
Fire after feature use, upgrade, export, or any custom event you define in your product.
Tour Completion Triggers
Chain a quick CSAT survey directly after a tour finishes while the experience is fresh in the user's mind.
Delay and Frequency Controls
Set minimum days since last survey, time-in-product thresholds, and global survey frequency caps.
Guidez survey triggers
Results and Analysis

Actionable Insights. Not Just Raw Data.

Guidez aggregates survey responses, calculates NPS trends, surfaces common themes in free-text responses, and sends alerts when scores dip below your threshold.

NPS Trend Tracking
Track NPS week-over-week. Filter by segment, plan, or cohort to isolate which users are at risk.
Text Response Themes
AI groups open-ended responses by theme so you can spot patterns in seconds, not hours.
Slack and Email Alerts
Get notified when a detractor responds so your CS team can follow up the same day.
Guidez survey analytics
Microsurveys

One Question. Huge Signal.

Microsurveys are 1-3 question surveys that appear inline in your product with almost no friction. Response rates average 40-60%, dramatically higher than email or pop-up alternatives.

Feature Satisfaction Questions
"Was this feature helpful?" right after a user tries a new capability for the first time.
Branching Follow-Up Questions
Show different follow-up based on the initial answer. Promoters see a referral ask. Detractors see an apology and fix.
Inline or Overlay Display
Render surveys inline in your page (no modal blocking), or as a floating card. You control the placement.
Guidez microsurveys
Trusted by thousands

Real Teams. Real Results.

See what product teams are building with Guidez tours.

10k+
Teams using Guidez
+68%
Avg. activation lift
3 min
Avg. time to first tour
4.9★
Average rating
★★★★★

"We cut time-to-value from 14 days to 3. Every new user now completes onboarding before their second session."

Linear
Sarah K.
Head of Product · Linear
★★★★★

"Our support tickets dropped 41% in the first month. The contextual tooltips answer questions before users even ask."

Intercom
Marcus T.
VP Growth · Intercom
★★★★★

"Non-technical PMs now ship tours independently. We used to wait 2 weeks for engineering. Now it's done before lunch."

Notion
Anika R.
Product Manager · Notion
★★★★★

"The A/B testing caught a 2-step tour outperforming our 5-step one by 22%. We never would have found that manually."

Amplitude
Jordan P.
Growth Lead · Amplitude
★★★★★

"Guidez tours run on our live app with zero performance impact. Our engineers didn't have to touch a single line of code."

Framer
Priya S.
CTO · Framer
★★★★★

"We cut time-to-value from 14 days to 3. Every new user now completes onboarding before their second session."

Linear
Sarah K.
Head of Product · Linear
★★★★★

"Our support tickets dropped 41% in the first month. The contextual tooltips answer questions before users even ask."

Intercom
Marcus T.
VP Growth · Intercom
★★★★★

"Non-technical PMs now ship tours independently. We used to wait 2 weeks for engineering. Now it's done before lunch."

Notion
Anika R.
Product Manager · Notion
★★★★★

"The A/B testing caught a 2-step tour outperforming our 5-step one by 22%. We never would have found that manually."

Amplitude
Jordan P.
Growth Lead · Amplitude
★★★★★

"Guidez tours run on our live app with zero performance impact. Our engineers didn't have to touch a single line of code."

Framer
Priya S.
CTO · Framer
★★★★★

"Set up our entire onboarding flow in an afternoon. The segment targeting is incredibly precise — new users see exactly the right tour."

Segment
Liam O.
Product Lead · Segment
★★★★★

"Retention improved 31% QoQ after we added feature discovery tours. Users are actually finding our best features now."

Loom
Clara M.
Director of CS · Loom
★★★★★

"The step-level funnel data was eye-opening. We found that step 3 was killing 40% of completions. Fixed it in 10 minutes."

Retool
Ryan B.
Head of Onboarding · Retool
★★★★★

"We replaced Pendo with Guidez in a week. The visual builder is night-and-day better. Our PMs actually enjoy using it."

Coda
Nina W.
CPO · Coda
★★★★★

"Trial-to-paid conversions went from 18% to 29% after we launched guided feature tours in week 1 of the free trial."

Vercel
David L.
CEO · Vercel
★★★★★

"Set up our entire onboarding flow in an afternoon. The segment targeting is incredibly precise — new users see exactly the right tour."

Segment
Liam O.
Product Lead · Segment
★★★★★

"Retention improved 31% QoQ after we added feature discovery tours. Users are actually finding our best features now."

Loom
Clara M.
Director of CS · Loom
★★★★★

"The step-level funnel data was eye-opening. We found that step 3 was killing 40% of completions. Fixed it in 10 minutes."

Retool
Ryan B.
Head of Onboarding · Retool
★★★★★

"We replaced Pendo with Guidez in a week. The visual builder is night-and-day better. Our PMs actually enjoy using it."

Coda
Nina W.
CPO · Coda
★★★★★

"Trial-to-paid conversions went from 18% to 29% after we launched guided feature tours in week 1 of the free trial."

Vercel
David L.
CEO · Vercel

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