Paid plan customers get instant access to our in-app live chat. Average response under 3 minutes.
Start for freeOur team replies to all messages within 4 business hours Monday through Friday. Enterprise customers on Business or Growth plans get priority routing and typically hear back within 30 minutes.
Absolutely. Select "Request a Demo" in the topic dropdown and mention your preferred time window. A member of our solutions team will reach out to confirm a slot, usually within a few hours.
Yes. Our Business plan is fully customizable — custom MAU limits, SSO, dedicated infrastructure, SLAs, and a BAA for HIPAA-regulated customers. Contact sales@guidez.io to discuss.
Please email security@guidez.io with a detailed description and steps to reproduce. We take all reports seriously, respond within 24 hours, and offer recognition for responsible disclosures.
We actively work with analytics platforms, CRMs, data warehouses, and product tools. If you have an integration in mind, select "Partnerships" in the form above or email hello@guidez.io with a brief overview.